LEGAL
X Protocol Terms
Version: 15 October 2026.
Your seller and contact
IOANNIS GALANIS trading as X Protocol is a UK sole trader, at 22 Craven Terrace, Flat A, London W2 3QH, United Kingdom. Email support and complaints to spartanxtrain@gmail.com or write to that address. We aim to reply within two working days. We are not VAT registered.
What you buy
X Protocol is a self-guided fitness web application for UK customers aged 18 or over. The price is £5.99, paid once in GBP, with no subscription or automatic renewal. This is the total price charged by us. Your bank may apply its own currency-conversion charges.
Your purchase includes the Beginner and Advanced programmes, the Elite Trial — Military Challenge, written exercise guidance, 58 exercise images, built-in recipes and progress tracking. Videos, personalised coaching, programme editing and future separate products are not included. Programme stages unlock through the programme's stated progression rules; buying access does not instantly unlock every stage. Recorded execution and Elite completion are your own confirmations, not independently verified performance certifications.
Use an internet-connected device with a current browser, JavaScript, cookies and local storage enabled. Instructions are in English. Some training requires access to the equipment and safe space identified in the exercise instructions. Internet, device and gym/equipment costs are not included. This is a web service, not a promise of a native app or complete offline access.
Payment and immediate access
Payment is handled by Stripe. Access starts after successful payment is confirmed. A cancelled or unsuccessful payment does not purchase access. We provide a purchase confirmation containing your order details, the terms and cancellation instructions in a format you can keep.
You receive immediate access without giving up your cancellation rights. You may cancel and receive a full refund by notifying us within 14 days after the day you purchase, even if you have used the programme. We make no deduction for use during this period. See our Refund and Cancellation Policy for the process and optional cancellation form.
How long access lasts
Access to this purchased release continues while X Protocol operates, including corrections and necessary security updates. There is no fixed subscription period, promise of perpetual operation or entitlement to every future product. Keep your sign-in credentials secure and use your own account. Different sign-in identities may represent separate accounts; contact support before purchasing again if you cannot locate your access.
We may temporarily interrupt the service for maintenance, security or faults. We will take reasonable steps to restore it and explain material disruption. For planned permanent closure, we will give at least 90 days' notice and an opportunity to export your records. Closure or interruption does not remove your rights to a remedy for content or services not supplied as agreed. Contact us for an appropriate remedy based on the circumstances and your legal rights; we will not use a closure to avoid those rights.
Personal use and safe training
Your licence is for personal, non-transferable use. You may keep your own training records and use the service for your own workouts. Do not resell or redistribute our programme content or images, share paid accounts, access another person's account or interfere with the service. This does not restrict rights the law gives you.
Fitness content is general education, not individual medical advice, diagnosis or treatment. Choose suitable exercises, loads and equipment and read the Health and Training Disclaimer. Seek appropriate clinical advice if you have an injury, symptoms or a condition affecting exercise. Stop if exercise causes concerning symptoms. Results vary; we do not guarantee weight loss, fitness outcomes or a title by a particular date.
Problems, refunds and suspension
If content is faulty, misdescribed, unavailable or not supplied as agreed, email us with the problem and order reference. Your statutory rights continue after the 14-day refund period, including applicable rights to repair, replacement, repeat performance or a price reduction/refund. Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud or other liability that cannot lawfully be excluded. We do not exclude applicable consumer rights.
A completed full refund ends paid programme access. An open payment dispute may suspend it while reviewed; ask support for review of an incorrect suspension or a resolved dispute. We may suspend access proportionately for fraud, account sharing, unlawful redistribution or a security threat. Where safe and appropriate we will explain the reason and allow you to respond. Termination does not remove lawful refund rights. Deleting an account is separate from requesting a refund.
Changes and complaints
We may make corrections and security changes. A material change will be explained and will not retrospectively remove the purchase rights described here. Keep the version sent with your purchase. Contact us first with a complaint so we can investigate. The law of England and Wales applies, without removing mandatory protections applicable where you live in the UK. You may bring a claim in the courts available to you under applicable consumer law, including your home jurisdiction where entitled.